Sirenis Premium Travelers Club members encounter many employees before, during and after their resort stays. Our staff is the most important factor in your overall experience, which is why we thought it would be interesting to highlight some of the club’s key staff that make your resort stays memorable.
The next time you visit Grand Sirenis Riviera Maya, be sure to say ‘hola’ to Pamela Linares. She is currently your Member Services Manager, but has also held the positions of Operations Manager, Marketing Manager, Director’s Assistant and even worked in the Contracts department. Her wealth of knowledge on the club is unparalleled—maybe that is because she loves her job and loves working for Sirenis.
As Member Services Manager, Pamela is responsible for the entire member experience from the point of reservation to resort checkout. “My main goal is to make sure all guests we have in our care receive exceptional service and enjoy everything the resort has to offer,” Pamela says. “I work closely with the Personal Concierges to make sure guests have the experience of a lifetime every time they vacation with us.”
Pamela was born and raised in Buenos Aires, Argentina, so Riviera Maya is a long way from home—but she absolutely loves her new home. “I love the weather and the people of Riviera Maya,” Pamela says. “And I love enjoying my days off at the beach or at one of the other sunny places in the area. My family loves it, too.”
Like many Sirenis Premium Travelers Club members, Pamela is also an avid traveler. She always wanted to visit Venice—and last year her dream came true! Now she is back at work in Riviera Maya, making sure your travel dreams come true.